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A Conversation on Burnout in Healthcare

A panel discussion bringing experts together to share research and experience surrounding the biggest issue facing healthcare.

Watch the recording today. (opens in new tab/window)

The burnout crisis is one of the most urgent issues facing healthcare today. The stresses and demands of working in a clinical setting often lead to physical, mental and emotional exhaustion - a state known as burnout.  

This panel brings together leading experts to discuss the causes, impacts and prevention of burnout among nurses, physicians, technicians and others in the healthcare field. 

Our panellists share their research and frontline experiences dealing with burnout by exploring the personal and professional toll, such as higher absenteeism and resignations, reduced productivity, and disrupted personal lives. Panellists also explore how this crisis exacerbates other workforce challenges around labour shortages, gender inequality, outdated training, and underinvestment.  

Gain valuable insights into creating healthier, more sustainable clinical environments. 

Whether you are a healthcare provider, administrator or simply interested in this critical topic, this panel discussion offers a comprehensive look at tackling the burnout crisis.  

A Conversation on Burnout in Healthcare

Speakers

Dr. Tomas Zapata   Unit Head, Health Workforce and Service Delivery  World Health Organization (WHO) 

Dr. Tomas Zapata leads the Health Workforce and Service Delivery Unit in the WHO Regional Office for Europe based in Copenhagen. 

He has more than 13 years of experience in policy advice, research and programme implementation on health workforce and service delivery, in more than 20 countries in Europe, Asia and Africa. 

Dr. Tomas Zapata is a medical doctor specialized in Family Medicine in Spain. He holds a Master’s degree in Health Policy, Planning and Financing from LSHTM and LSE and a specialised short course on Human Resources for Health by Harvard School of Public Health. 

Dr. Dávid Sipos   Head of Department of Medical Imaging  University of Pécs  

Dr. Dávid Sipos currently serves as a senior lecturer and the head of the Department of Medical Imaging at the University of Pécs Faculty of Health Sciences. He obtained his radiographer qualification in 2015, followed by a healthcare management master’s degree in 2017, and completed his PhD in 2022. 

For nearly a decade, he has been researching the levels of occupational stress, mental well-being, and burnout experienced by healthcare workers. Due to his qualifications, his primary focus lies on the mental well-being of radiographers. 

Dr. Rahul Goyal   Chief Medical Officer  Elsevier  

Dr. Goyal has worked in the digital health space since 2007, with NHS choose and Book and Nurse led clinic referral management, Dr. Goyal currently works with Elsevier on thought leadership and Clinical engagement, Clinical decision support solutions for organisations , regions and countries, working as the global Chief Medical officer.  

With almost 20 years' experience in Family Medicine, as UK-trained physician, Dr. Goyal worked as a partner in various UK practices before joining Mediclinic. Before completing his training in Family Medicine, he trained as specialist ophthalmologist. 

Dr. Goyal was also elected as one of “Future 50 Clinical leaders in Healthcare IT by HIMSS”. He is a Member of the Royal College of General Practitioners and the Royal College of Ophthalmologists UK. In 2020, he was appointed as Adjunct Clinical Assistant Professor at the Mohamed Bin Rashid University in Dubai, UAE and has co-authored various papers and more recently a chapter in the book titled “Navigating and Managing a Network of Health Information Systems, 2nd Editionopens in new tab/window

Pooja Jha  Editor-In-Chief  The Lancet Regional Health- Europe 

Pooja Jha is based in Munich, Germany. Prior to joining The Lancet Group in 2020, she worked at Nature Research in Berlin as an editor of Nature Metabolism and contributed to the launch of the journal since 2018. Pooja has a BSc degree in Chemistry, Botany, Zoology, and a MSc degree in Medical Molecular Biology and Human Genetics from India. Pooja obtained her PhD in Molecular Medicine at the Medical University of Graz (Austria) where she investigated the role of adipose tissue and liver cross-talk in NAFLD progression. This was followed by her postdoctoral research in computational genetics, mitochondrial supercomplexes, and metabolic diseases at EPFL (Switzerland). Pooja Jha has published 20 primary research articles as a lead and contributing author. Her interests include all areas of clinical and global public health, and she is a member of The Lancet's Group for Racial Equality (GRacE). Pooja Jha has a keen interest in philosophy, politics and economics, as significant determinants of health and societal evolution at large. 

Moderator

Gladys Lopez  Diversity & Inclusion in Healthcare Lead (EMPOWER)   CSM Nordics/UK  Elsevier  

Originally from Guatemala and based in Amsterdam, Gladys has been working for 8 years at Elsevier Health Markets. She has supported commercial efforts across different regions; such as LATAM, Europe and Middle East. She is a committee member of EMBRACE (DEI Employee Resource Group) and the Founder and Lead of EMPOWER- Project established in 2020, which aims to improve patient outcomes by increasing awareness of inclusive content and tools among healthcare staff. In 2023, she took the lead of the Health Markets I&D Working Group, creating a space for ideation and discussion among the leaders of current DEI external projects and working towards Elsevier’s goal of making healthcare more inclusive.    

Passionate about cultures and interpersonal relations, she has lived in 5 different cultures (Guatemala, Canada, India, The Netherlands and Thailand) and was University Lecturer of Cross-Cultural Management; among other teaching experiences. She holds a MA in International Relations from Webster University and two BA: International Business and in Marketing from Universidad del Istmo (where she was appointed for 8 years as President of ALUMNI). She was also President of the Board of Holland Alumni Network Guatemala; strengthening Dutch-Guatemalan cultural, economic and professional relations.