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Elsevier
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Elsevier Policies

Accessibility

Elsevier consistently and proactively endeavors to make our products fully accessible to all users, regardless of physical abilities.

Blind woman using computer with screen reader

Empower through knowledge

Our commitment to accessibility advances inclusion and diversity and furthers science and innovation. We work to create inclusive products and services to empower the communities we serve, including the research and health communities, as well as wider society. Evidence shows that creating an environment where everyone has an equal opportunity to succeed is not only fair but leads to better, more impactful scientific research. We strive to be open and authentic in our approach to digital accessibility.

Elsevier is committed to providing accessible information. Our approach extends our RELX accessibility commitment opens in new tab/window and contributes to Elsevier Corporate Responsibility activity, which supports the United Nations Sustainable Development Goal #10 - reduced inequalities opens in new tab/window.

Elsevier's accessibility policy

Collaborate and educate around accessibility

We:

  • Employ a digital accessibility team who provide expert support to development teams and customers and enable collaboration with external partners

  • Equip new employees with accessibility awareness training and offer a structured training program to all employees

  • Continually test and incorporate product feedback, supported by an extensive collaboration network including industry experts and people with disabilities

  • Advance accessibility and disability knowledge by producing relevant books, journals, websites, events, and other products for the research and health communities

  • Convene an Executive Quarterly Accessibility and Inclusion Steering Group

  • Recognize individuals and product teams who uphold the Elsevier Accessibility Policy in their work

  • Share best practice and foster collaboration through an accessibility guild

Utilize industry standard tools

We:

  • Develop products to meet and exceed the World Wide Web Consortium’s Web Content Accessibility Guidelines Version 2.1 level AA and future revisions

  • Create digital products and services that are:

    • Perceivable: Information and user interface components must be presented to users in ways they can perceive — this means that users must be able to comprehend the information being depicted: It can't be invisible to all their senses

    • Operable: The interface cannot require interaction that a user cannot perform

    • Understandable: Users must be able to understand the information as well as the operation of the user interface

    • Robust: As technologies and user agents evolve, the content should remain accessible and compatible with a range of assistive technologies

  • Utilize automated accessibility testing tools and manual testing methods while developing products

  • Incorporate accessibility into our Digital Brand Guidelines, underpinning our empathic design principle

  • Exceed compliance wherever possible which is detailed in our world class Voluntary Product Accessibility Templates (VPATs)

  • Innovate new tools for simplifying accessibility such as the Elsevier Accessibility Checklist Tool opens in new tab/window

Embed accessibility in our business operations

We:

  • Drive product accessibility and usability through innovative use of new technologies, incorporating accessibility requirements from the start

  • Make it easy for customers and users to quickly and easily communicate with us about the accessibility and usability of our products and services

  • Work collaboratively with customers and the research community towards providing all content and services in an accessible electronic format

  • Promote accessibility with our suppliers through a questionnaire assessment program

  • Partner with external agencies, industry experts, users with disabilities and others to enhance and share our accessibility insights and capability

  • Set objectives and key results: we track product accessibility progress through analytics driven approach and continuously improve our approach through a company maturity model

For more information, please contact [email protected] opens in new tab/window.

Help & support

Elsevier.com accessibility site statement

Elsevier.com is committed to ensuring all users have a fully accessible and inclusive user experience. Elsevier.com was developed to meet and exceed the Web Content Accessibility Guidelines WCAG 2.1 Level AA standard. If you experience issues with the site or need an accommodation, please contact [email protected] opens in new tab/window and we will get back to you within two (2) days.

Accessibility features of Elsevier.com include:

  • Pages are uniquely and descriptively titled

  • Keyboard friendly links and buttons

  • Obvious visible focus ring

  • Logical focus order of interactive elements

  • Visible Skip to Main content link

  • Use of proper semantic structure including landmarks, headings and lists

  • Responsive design can be used in small screen devices and magnified in the browser to 400%

  • High contrast text on background

  • Comprehensive site map

  • Breadcrumb trail provides information about the user's location within a set of web pages

Accessibility achievements